Contact Us

Write to [email protected]. Messages are read at this address and it is the same address used for privacy requests and copyright notices, so there is no other inbox to look for.

There is no contact form, no telephone line, and no postal desk for this website. Anything sent through a third-party form or a social account is not monitored.

Put a clear subject line on your message. If your message is about a specific page, include the full address of that page so it can be found immediately.

Content corrections. If a step in a guide no longer matches what you see on screen, a version number is stale, or a fact is simply wrong, tell us what the page says and what it should say.

Broken or wrong links. If a link goes nowhere, goes somewhere unexpected, or points at a file that is no longer available, send the page address and the link text.

Copyright and trademark concerns. If you own material you believe has been used improperly here, the notice procedure and the details a notice needs are on the DMCA page.

Privacy questions. Questions about cookies, advertising partners, server logs, or a request to remove information from our email correspondence are answered from this same address.

Advertising and partnership enquiries. Include what you are proposing and which pages it would concern.

General feedback. If a guide helped, or a topic is missing that you would like covered, that is useful to hear.

This website is an independent fan resource and is not affiliated with, endorsed by, or sponsored by Mojang Studios or Microsoft. That means there are things we genuinely cannot do, no matter how the request is worded.

We cannot recover, unban, transfer, or change a Minecraft account, we cannot issue refunds or look up a purchase, and we cannot supply free copies, licence keys, gift codes, or Minecoins. Those matters belong to the official support channels operated by the game's publisher.

We cannot provide technical support for the game itself, for a modified build, or for a file obtained from a third party, and we cannot repair a device affected by software you installed.

We cannot arrange, host, or vouch for downloads on behalf of anyone else.

Messages are read and handled in the order they arrive. No specific response time is promised, and not every message receives an individual reply, though corrections and copyright notices are prioritised.

A clear, specific message is answered faster than a vague one. Naming the page, quoting the sentence at issue, and describing what you expected to happen removes an entire round of back and forth.

Please do not send attachments or executable files. Describe the problem in the body of the email instead.

Many questions about installation, editions, offline play, updates, and safety are already answered in the published guides, and checking them first is usually quicker than waiting for a reply.

The frequently asked questions page collects the most common queries, and the download guide covers the install steps for each platform.